Information about our Email Service (provided as a courtesy with all web hosting accounts)
We are pleased to be able to provide a basic email service with all web hosting accounts for no additional charge. This email service is basic in nature and uses IMAP, SMTP and POP3 standard mail protocols meaning you can use it to confgure emails on software such as:
- Apple Mail
- Mozilla Thunderbird
- Microsoft Outlook
- There is also an Webmail Service using Roundcube software
The service is deemed as basic in nature as it does not come with any additional business features that are available as standard with the likes of paid services such as Google Workspace (formerly called GSuite) or Microsoft 365 including cloud storage space, office applications, shared calendars, shared documents etc.
We permit all users to set up multiple email addresses per domain for no additional charge on the understanding it is not a business grade service and we only promise best effort support. We strongly recommend if you need a Business Grade email solution that you consider paying for the likes of Google Workspace or Microsoft 365. These products are designed with the business user in mind and are what we always recommend for those users who need a business grade email service. If you use our complimentary email service you do so on the understanding it is offered on a best effort basis and is not a business grade service.
With every hosting account we provide one complimentary Spam Experts License to help with Spam Filtering via their incoming Anti Spam Cloud and also with Email Deliverability via their outgoing anti spam cloud. Using Spam Experts in most cases will help with most email deliverability issues and we recommend you ask us to enable the service for your hosting account.
If any client does have a need for Google Workspace we recommend you buy this direct from Google as it is generally always cheaper there. Our friendly support team can help you with the DNS settings to get this working.
